Post the open shift
Add the role, site, start time, required credentials, and any assignment rules. Takes two minutes.
SMS shift dispatch for US staffing agencies
Stop calling workers one by one to fill last-minute shifts.
RosterRounds texts eligible workers in priority order. The first qualified reply claims the shift. Your dispatcher gets an assignment record — not a stack of unanswered DMs.
Best fit for agencies with recurring last-minute coverage gaps and workers who respond faster by text.
No app for workersCoded reply claimingRound-by-round dispatchFull audit trail
The coverage problem
Your dispatcher shouldn't need a phone tree to fill one open shift.
When someone calls off, the problem isn't a shortage of workers. It's knowing who's qualified for that post, reaching them before they take something else, tracking who replied first, and proving the shift was offered fairly.
Most agencies solve this with a group chat, a list of names, and 40 minutes of follow-up texts.
RosterRounds is narrow by design: open shift creation, eligibility matching, controlled SMS rounds, coded replies, and a complete record of every offer and claim. No worker app. No scheduling migration. No bloated workforce platform.
How it works
Three steps. Shift filled.
Eligible workers get a text
RosterRounds sends the offer to your first qualified group. If no one claims it within your window, the next round goes out automatically.
First qualified reply wins
A worker texts back YES 4821. The shift is assigned. Everyone else gets a filled notification. Your dispatcher did not make one call.
Built for how staffing agencies actually work
Why it's different
No app to install
Workers claim shifts from the SMS app they already use. No download, no login, no rollout campaign. If they can text, they can claim a shift.
You control who goes first
Set offer rounds by role, site, credentials, or your own priority groups. Who gets the first offer — and in what order — is yours to define.
A record you can stand behind
Every offer, every reply, every late claim, and every assignment is logged. When a worker says they never got the offer, you have the receipts.
See the product
The dispatch workflow, start to finish
A live shift dashboard, open post creation with eligible worker preview, and a round-by-round audit trail — the core tools your dispatcher uses every shift.
Dashboard overview
See open shifts, active rounds, claim time, SMS failures, and urgent posts in one dispatcher view.
Open posts
Create an open post, confirm the assignment rules, and preview eligible workers before publishing SMS offers.
Shift audit trail
Track each round opened, SMS sent, reply received, eligibility checked, and final assignment for every shift.
Straightforward pricing
$99/month. One flat fee.
No per-seat charges. No usage surprises. Concierge setup included.
Get started
Apply for access
We onboard agencies in small cohorts — every new agency gets hands-on setup and direct support. Spots are limited.
Best fit: US staffing agencies with 10–75 active workers, recurring last-minute coverage gaps, and workers who respond quickly by SMS.
RosterRounds is provided by Mereth OPC.